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Frequently Asked Questions

(Page 02)

Q11 :   Hi Usman! I just want to know that, is it safe to format my memory card through X700 or not? cauz i heard somewhere in gsmarena's X700 forum that its not safe to format the memory card through X700..
Khozema   (Dated :  23 March, 2007)

A11 :   Today, I made backup of all my data of memory card on PC and tried to format the memory card. I am using SanDisk 512MB microSD card with about 95 % data in it. When I tried to format the memory card from X700 by going to Menu/ File Manager/ Memory Card/ Settings/ Format…. The pop up message appeared “Formatting will erase all data. Continue?” …. After selected “Yes” option, within 5 seconds, the message appeared “Format Completed”…
After that, I can access memory card folders easily …. Then, I transferred all of my data again from PC to memory card using mass storage option and after that,the memory card is working properly without any problem.
Use SanDisk memory cards which are more reliable than Kingston since many users have complained about Kingston cards.
 

Q12 :   Why i could  install only one game through data cable, after that my phone  hangs n restarts!

Arif   (Dated :  9 March, 2007)

A12 :    To load multiple games just add another JAD file in the Uploader software and enter #*5737425# on your X700 in standby mode and select Serial Download .... Please DO NOT SELECT "PPP UP" otherwise your mobile will restart and you will need to start the whole procedure from the beginning .

Q13 :   The version of X700 released in India does not support EDGE. So don't buy this phone if you need EDGE support!

Varghese   (Dated :  26 February, 2007)

(This comment was posted into gsmarena's X700 forum)

A13 :   I am from pakistan.... I don't know the version launched in india but i can confirm you that X700 launched in my country has EDGE Class 10.... Please confirm that your service provider is providing EDGE feature and your area is included in EDGE network.... Samsung X700 is 100% EDGE compatible because i can see the “E” logo when i uses "Telenor" sim but with "Mobilink jazz", it only shows “G” logo.... There is nothing to do with internet setting on your phone because EDGE uses same GPRS settings....

To check the EDGE class of X700, enter #*3273# in standby mode .... You will see "EGPRS multislot class 4" .... It means that it was already adjusted to class 10.... Again enter above code and you will see "class 8" .... Again enter code to see "class 9".... then after entering 4th time above code, you will see "EGPRS multislot class 10".... Now, your mobile has been again switched to EDGE class 10.

Another Reply :
Hi, I'm too from india. I have tried the code to check EDGE and it shows the same as Usman told. So, there is no doubt that samsung X700 launched in india has EDGE. I'm using HUTCH sim but it shows only G signal. May be my network does not support EDGE. I will contact my service provider for EDGE related service.

Anonymous  (Dated :  1 March, 2007)

Q14 :   This is john here. I was using my samsung X700 for the past 4 months. I got a really good offer to exchange this phone with the Sony Ericsson K750i. I'm in a real delimma what to do. Actually i'm a very gud fan of music so my preference is basically going to be mp3 player.X700 served me really well. The music it provides through headset i really good.

Usman! what do u think? How is the music in K750i through headset. Can it match with the music quality provided by samsung X700?? I also read in X700 forum that there is some problem assosiated with the joystick of K750i. Is it true? since, I think Samsung has an edge over Sony Ericsson in terms of reliablity.

John   (Dated :  1 January, 2007)

A14 :   The MP3 Player of SE K750i is better than X700 because of having equalizer and it can be minimized also.... Sound quality is also excellent.... But it's joystick is the major problem.... One of my friend has K750i and after 8 months of usage, the left and down function of joystick was not working!.... dust particles/ moisture affects very badly to it's joystick.... Yes, SE service center can repair/ replace it but i must say that it's joystick is not user friendly!..... Also my brother's K700i had joystick problem.... It was too hard and not useable....
Go for W810i instead of K750i because W810i has 5 ways navigation keys ( no joystick!)....Also it has EDGE feature.
 

Q15 :   How to make a call in LOUD mode so that everyone can hear the sound?

Mud   (Dated :  24 December, 2006)

A15 :   You can turn speakerphone “ON” during a call by pressing “i/OK” center key and a pop-up message will appear that “Speaker ON?” Select “Yes” option to turn it ON.

Q16 :   (a) After using code (*#8999*8378#)  , I messed around with my audio settings.   Now, the loudness of phone has decreased further. Please how can i revert the settings to factory settings?

Mud   (Dated :  23 December, 2006)

(b) I badly required your help. In order to increase my mp3 volume suggested in D900 forum, I used secret audio setting.(*#8999*8378#) but after that my incoming calls are coming in a very low voice. I am not able to hear properly what the other person is speaking. Is there any default value available so that again i can change my settings. If not what are the other possible method ....without going for reset.
Now i have already downloaded no of games and appn in my x700 ...if i reset will it be erased ? What i sud do now ? i dont know how to do resetting. Please guide me how to increase the incoming call voice. Waiting for your reply.

Desidude   (Dated :  21 April, 2007)

A16 :   Go to Menu /Settings / Reset Settings. Now, you can see these four options:

All, Phone settings, Display settings, Sound settings

Select "Sound settings" by pressing "i / OK" center key and press "Reset" softkey. A pop-up message will appear that "Reset settings? YES or NO". Just select "YES" option. Now, it will be asked for password. The default password is eight digit password "00000000". Enter it but if you have changed it before then enter your own password and press "OK" softkey. A pop-up message "Reset" will appear. This means that your phone's sound settings has been adjusted again to factory settings. 

Note: The above method doesn't delete ANY file either from phone or memory card. So, this is the safest method to reset all your phone's settings.

If you don't want to enter password due to a reason that you have lost your own password then use below method:

If you have changed the audio settings from test menu code ( *#8999*8378# ) , then try this full reset code in standby mode:
( *2767*3855# )
which will restart your mobile. You will get actual factory settings again including audio settings. It doesn't delete any installed java game but before doing this, transfer all your data into memory card or PC..... Also transfer your phone book to SIM card or simply save complete phonebook to wab (windows address book) file by using Samsung PC Studio Software.... You will lose internet wap, Email settings, bookmarks, FM radio channels names, All pics in photos folder , favourite images, and so on.... But it does not delete any file present in your memory card.

Q17 :  Usman bhai. How can i download more than 1MB files via WAP?

Bd   (Dated :  25 December, 2006)

A17 : The downloading limit for file size through WAP internet is 1024KB (or 1MB).... This is WAP browser's limit.... I tried to download a 1.3MB MP3 file using Opera Mini which uses X700's WAP browser for downloading files.... After downloading 1024KB data, it displayed “Try Again....” error and stopped.... but i have successfully downloaded a 945KB mp3 file through WAP.

 Q18 :   (a) I successfully downloaded the Opera Mini 3 browser as per your instruction, but I am facing problem installing the same. The installation bar goes till 100% and then a message appears saying "Cannot connect to Internet" although I see the "G" appearing at the top during the installation process. Please help me regarding this.

Thanks in advance.
Ali   (Dated :  27 December, 2006)

(b) Hi usman, Thanks for u r replies. I am facing problem with "Opera mini 3" browser insatallation. I downloaded it directly from "getjar" site, through WAP. After downloading, and opening the application, the following was occurred:

Step 1:
Network setup.....  Different ways of connecting to the internet will now be attempted.
Press Ok to start the setup.  I pressed Ok ...

Step 2:
Network setup.....  This may take several minutes. Please wait.
Performing test 1/2..... Want to send HTTP information? Yes / No.... I pressed Yes ...

The percentage in progress bar of testing moved to some extent and then ...  Performing test 2/2.....  Want to send socket information?
Yes / No....  I pressed Yes ...  The percentage in progress bar of testing moved to 100% and then ... the output is:

Network setup.....  Failed to connect to the internet.  Go to:  http://operamini.com/help  with your desktop browser or contact your service provider for internet settings......  Exit

What is the problem, i am not getting. But i am able to receive mails from google account, and yahoo account (through flurry). I went through the help at operamini, they had given the ip address for my servivce provider. I tried out that one also, but the result is same, it is not working. Plz, help me in this regard.


Dinesh Kumar Dasa   (Dated :  26 December, 2006)
 

A18 :  Check that you are able to open WAP sites through WAP browser.... If not, clear the cache of wap browser and try again.... Some times, java midlet like Opera Mini has some connection problem.... Restart mobile and try again.... I have successfully installed Opera Mini 3 after tried 2 times! Most of the times, this kind of problem is due to service provider's network.
 

Q19 :   I've been using this phone for more than a week, overall a good phone with following short comings:

1) low battery life
2} no ringing profiles
3} limited sms memory
4} poor earphones, infact useless for me
5} phone locking system is slow

Yusuf   (Dated :  18 December, 2006)

A19 :   Battery life for normal usage is about 36—48 hours..... you can reach this figure by following these :
Keep LCD Brightness level to 1 and keypad tone "OFF". Keep dim backlight "OFF"and keypad light use at night time or use your custom time.
Use headphones instead of speakers when listening radio/media files.
The sound quality of headphones is very good .... better than speakers .... My brother has D600 which is about 2 times louder than X700 but at maximum volume, X700 gives better sound quality than D600 .... There is clear quality difference between D600 and X700 when playing same audio file.... May be you are using poor quality audio files!... For FM radio, some channels have excellent sound quality while some have average quality.... Phone locking system is fast .... You just need to enter correct password...  200 SMS can be saved into phone's memory.... you can easily copy/ paste all SMS to a word file / text file on your PC using Samsung PC Studio Software.

Q20 :   Hi usman, .I canot play my AAC files. I have converted Mp3 files to AAC using sound editor software. Bit rate was set to 128 but it didn't work.then i tried with 96 but all in vain again. Do i need to use some particular software to encode the files. Do u recommend any particular software. plz guide me. thanks a lot!

Sumesh   (Dated :  12 December, 2006)

A20 :   Check the bitrate of this AAC file from file properties in X700.... It will be bitrate: 0Kb/s .... That's may be the reason for showing unsupported content message in X700.... But do you know that MP4 audio is the container format of MPEG4 Standard which contains AAC streams.... So, use MP4 audio instead of raw AAC file.... Use NERO Burning ROM software to make audio MP4 files from MP3 files.... To get it, go to   NERO .   Open Nero Burning Rom software....You will see “New Compilation” wizard.... cancel it!....Now, go to "Extras/Encode Files".... Now add any mp3 audio file into it.... go to settings and select constant bitrate as 96 kb/s .....
If you set bitrate: 64kb/s then file size will be decreased to about 50% with almost same quality.....
Encoder quality: high.
AAC Profile : high HE (high efficiency) AAC.
If you got transfer (sampling/ bitrate) error in X700's Music folder then use LC (Low Complexity)AAC profile....
Click OK, then click GO. This will start the encoding process.

Q21 :   How to know the total number of bytes received, when using the gprs in X700? Is there any chance?
Dinesh  
(Dated :  21 December, 2006)

(This question was not answered at that time and Opera Mini version 3 was released after this!)

A21 :   If you are using "Opera Mini 3" web browser on your Samsung X700, then you can get the internet usage info like number of bytes of data transferred (sending or receiving) but this only indicates the data transfer through Opera Mini (not through your WAP browser or email client or MMS or any other internet enabled java midlet like flurry mail). Any way, Open Opera Mini 3 software and go to "Menu/ Tools/ Help/About".  Now scroll down and you can see this:

Transmitted (Session) :  x KB

Transmitted (Total) :  y KB   [ Clear ]

To reset to zero, select "Clear" option by pressing "i / OK" center key.

 

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